Guides for merchants fighting chargebacks
How to Handle Chargebacks on Shopify: A Merchant's Guide
Where disputes appear in Shopify, what the pre-filled response is missing, and how to build a rebuttal that wins.
How to Prevent Chargebacks on Shopify: 9 Practical Steps
Fraud analysis, billing descriptors, tracked shipping, and the other habits that keep your dispute rate down.
How to Respond to a Chargeback: Step-by-Step Guide (+ Free Template)
Deadlines by network, reading the reason code, the evidence that wins each dispute type, and a rebuttal letter template you can adapt.
Chargeback Reason Codes Explained: Visa, Mastercard, Amex & Discover
All 60+ codes in plain English — what the cardholder is claiming and what your response must prove.